At Hprinterup, we strive for your complete satisfaction with every purchase. If you’re not happy with your order, our hassle-free return policy ensures a smooth resolution.

Return Window

You may return unopened and unused ink cartridges within 7 days of delivery for a full refund.

Eligibility for Returns

✅ Accepted:

• Unopened ink cartridges in original packaging.

❌ Not Accepted:

• Opened, used, or damaged cartridges.

• Items without original packaging or proof of purchase.

How to Initiate a Return

1. Contact Our Team:

   • 📧 Email: [email protected]

   • 📞 Phone:

     • India: +91-80762 95320

     • UK: +44 020 555 0961

2. Provide Details:

   • Order number and product details.

3. Follow Instructions:

   • We’ll issue a Return Authorization (RMA) number and guide you through the process.

Return Shipping

• You cover return shipping costs.

• Use a tracked shipping method and retain the receipt.

Refunds

• Refunds are processed within 7 business days after we receive and inspect the returned items.

• The refund will be issued to your original payment method (excluding shipping fees).

• You’ll receive a confirmation email once completed.

Important Notes

• Include a copy of your invoice or packing slip with the return.

• We reserve the right to reject returns that don’t meet our policy criteria.

Defective or Damaged Products

If you receive a faulty/damaged product, contact us immediately. We’ll arrange a replacement, refund, or store credit.

Questions?

Reach out to our support team:

• Email: [email protected]

• Phone:

  • India: +91-80762 95320

  • UK: +44 020 555 0961

• Address: Noida Sector – 135, India

We value your trust and aim to make returns as simple as possible!