At Hprinterup, your satisfaction is our top priority. We stand behind the quality of our printer ink cartridges and are committed to ensuring you have a positive shopping experience. If for any reason you’re not completely happy, here’s how we’ll make it right.

Easy Returns & Exchanges

✅ 15-Day Satisfaction Guarantee

• Return unopened and unused ink cartridges within 15 days of delivery for a full refund or exchange (excluding shipping costs).

How to Request a Return/Exchange

1. Contact Our Team

   • 📧 Email: [email protected]

   • 📞 Phone:

     • India: +91-80762 95320

     • UK: +44 020 555 0961

2. Provide Order Details

   • Include your order number and reason for return.

3. Follow Instructions

   • We’ll guide you through the return process, including return shipping.

Return Conditions

✔ Accepted:

• Unopened ink cartridges in original packaging with proof of purchase.

✖ Not Accepted:

• Opened, used, or damaged cartridges.

• Items without original packaging or receipt.

Refund Process

• Refunds are processed within 7 business days after we receive and inspect your return.

• Your refund will be issued to the original payment method (minus shipping fees).

• You’ll receive an email confirmation once completed.

Defective or Damaged Products?

If you receive a faulty item, contact us immediately. We’ll arrange a:

• Replacement

• Full refund

• Store credit

Our Promise to You

We’re confident you’ll love our products, but if something isn’t right, we’ll fix it. Your trust means everything to us!

Questions?

Reach out anytime:

• Email: [email protected]

• Phone:

  • India: +91-80762 95320

  • UK: +44 020 555 0961

• Address: Noida Sector – 135, India

Thank you for choosing Hprinterup—we value your business!